Category 12 articles
Tracking Problems
Practical, data-backed guides to China Post tracking, customs holds and last-mile delivery.
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Your King Crab Never Left China: The 2 kg Problem Behind Those $139 Seafood Orders
Thirty-three buyers, ten order numbers, six storefront names, and no crab. The tracking numbers explain why.
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“Must Be 13 Digits”: What AMTS…FS, JCZ…DH and Z Numbers Really Are
Your tracking number is not fake. In most cases it is not a China Post number at all. Here is how to tell a postal number from a freight forwarder…
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Tracking Help
Need Help Tracking Your Package? Having trouble tracking your China Post package? If your tracking number returns no results, your shipment information hasn’t updated, or you see an error message…
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Tracking Says Delivered But Nothing Arrived: What to Do Next
A “delivered” scan is not proof that the parcel reached your hands. Wait 24-72 hours, check the door, mailbox, neighbours and front desk, then request the delivery record from your…
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EMS vs ePacket vs Registered Air Mail: Which China Post Service to Choose
Choose ePacket for light e-commerce items under 2 kg, EMS when speed or value matters, Registered Air Mail when you need proof of posting cheaply, and Surface Mail for heavy,…
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China Post Tracking Number Format: What R, E, L, C and U Mean
A China Post international tracking number has 13 characters: 2 letters + 9 digits + 2 letters, ending in CN – for example RA123456789CN. The first letter tells you the…
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Why Is My China Post Tracking Not Updating? (And When to Worry)
A pause of 5-10 days between scans is normal for international mail, and 2-3 weeks is common when a parcel is in customs or waiting at a handover point. In…
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China Post Tracking Not Found? Why Your Number Returns No Results
The three usual causes are that the parcel has not been scanned yet (allow 24-72 hours after the seller ships), that the number was issued by a different postal operator,…
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China Post Prohibited and Restricted Items: What You Cannot Send
Prohibited items – explosives, flammables, gases, corrosives, weapons, drugs, counterfeits – cannot be sent at all. Restricted items – batteries, liquids, cosmetics, food, medicines, magnets – are allowed only under…