Welcome to China Post Tracker, accessible at https://www.chinaposttracker.com. These Terms of Service govern your access to and use of our website and its package tracking tools.
By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue using the website.
1. About Our Service
China Post Tracker provides online package tracking tools designed to help users check shipment information and track updates for China Post and related shipments.
Our services may include tracking number searches, shipment status information, tracking assistance, and user feedback submissions.
China Post Tracker is an independent tracking website and is not the official website of China Post or any postal carrier. We are not affiliated with, endorsed by, or officially connected to China Post or other shipping companies unless explicitly stated.
2. Using Our Tracking Service
You may use our website to submit a tracking number and check available shipment information.
When using our services, you agree to:
- Provide tracking numbers that you are authorized to use.
- Use the website only for lawful purposes.
- Avoid interfering with the website’s operation or security.
- Avoid submitting false, misleading, unlawful, or abusive content.
- Respect the rights and privacy of other individuals and organizations.
You are responsible for ensuring that the information you submit is appropriate and that your use of the service complies with applicable laws.
3. Tracking Information and Accuracy
Tracking information displayed on our website may be obtained from postal services, shipping carriers, tracking systems, or other third-party sources.
We aim to provide useful and timely tracking information, but we cannot guarantee that all tracking results will be complete, accurate, or up to date.
Tracking information may be delayed, incomplete, unavailable, or inconsistent for various reasons, including:
- The shipping carrier has not yet scanned or updated the package.
- A tracking number has been entered incorrectly.
- The shipment information has not yet been synchronized.
- The carrier’s tracking system is temporarily unavailable.
- The tracking number is not recognized by the available tracking service.
A missing tracking result does not necessarily mean that a package has been lost or that the tracking number is invalid.
For urgent shipment questions, delivery disputes, or official confirmation of a package’s status, please contact the relevant postal service, shipping carrier, or sender.
4. Tracking Errors and User Feedback
If your tracking number returns no results or an error message, such as “Abnormal request (4), please retry,” you may try again later or submit feedback through our website.
When submitting feedback, you may provide your tracking number, a description of the problem, and contact information if you would like us to respond.
We may review submissions and attempt to help identify tracking issues. However, we do not guarantee that every request will receive a response or that every tracking problem can be resolved.
Please do not include passwords, payment details, government identification numbers, or other sensitive personal information in feedback messages.
5. Third-Party Services and Websites
Our website may rely on third-party tracking services, postal information sources, analytics providers, advertising networks, and other external services.
We do not control the availability, accuracy, policies, or performance of these third-party services. Their services may change or become temporarily unavailable without notice.
Our website may also contain links to external websites. These links are provided for convenience and do not necessarily imply endorsement. We are not responsible for the content, services, or practices of external websites.
Your use of third-party websites or services may be subject to their own terms and policies.
6. Acceptable Use and Prohibited Activities
You may use our website for personal, lawful package tracking and related purposes.
You must not:
- Use automated tools, bots, scripts, or similar methods to overload or abuse our services without authorization.
- Attempt to bypass security measures or access restricted areas of the website.
- Interfere with the website’s functionality, infrastructure, or other users’ access.
- Use the website to engage in fraud, harassment, unlawful tracking, or other illegal activities.
- Upload or submit malicious code or content intended to damage or disrupt our systems.
- Copy, scrape, redistribute, or commercially exploit substantial portions of our website or data without permission, except where permitted by law.
We reserve the right to restrict or suspend access when we reasonably believe that a user has violated these Terms or threatened the security or proper operation of our website.
7. Intellectual Property
Unless otherwise stated, the website’s original content, design, text, graphics, branding, and software are owned by or licensed to China Post Tracker and are protected by applicable intellectual property laws.
You may access and use the website for personal, lawful purposes. You may not reproduce, republish, distribute, modify, or commercially exploit substantial portions of our original content without prior permission, except as permitted by law.
Postal service names, carrier names, logos, and trademarks mentioned on our website belong to their respective owners. Their appearance on our website does not imply affiliation with or endorsement by those organizations.
8. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis, to the extent permitted by applicable law.
We make no warranties, express or implied, regarding the availability, reliability, accuracy, completeness, or suitability of the website or its tracking information.
We do not guarantee uninterrupted access, error-free operation, successful tracking results, or the delivery of any package.
Using our website does not replace official information or assistance provided by the relevant postal service, shipping carrier, seller, or sender.
9. Limitation of Liability
To the extent permitted by applicable law, China Post Tracker and its operators shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, our website.
This includes losses arising from inaccurate or delayed tracking information, unavailable services, third-party system failures, or reliance on information displayed on our website.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
10. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we may collect, use, and protect information.
Please review our Privacy Policy to understand our practices regarding tracking numbers, feedback submissions, cookies, advertising, and third-party services.
11. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, services, or legal requirements.
Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
12. Governing Law
These Terms shall be interpreted in accordance with applicable law. Any disputes arising from the use of our website shall be handled in accordance with the applicable legal requirements and procedures.
Nothing in these Terms is intended to deprive users of mandatory rights or protections available under the laws that apply to them.