Category: Last Mile
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Refund, Chargeback, or Keep Waiting? What to Do When Your China Post Package Is Stuck
The hard part is not the wait. It is knowing when to stop waiting. Here are the three deadlines that decide whether you get money back.
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“Attempted Delivery” When You Were Home: Redelivery, Address Changes, and Lockers
No knock, no card, no package, but the tracking says attempted delivery. Here is what that scan really means and how to get a second attempt before it goes back to China.
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Sending Something Back to China? Why Returns Get Stuck, and Why the Receiver’s Phone Number Decides Everything
A return to China is treated as a brand-new import, and customs works with the receiver, not you. One missing phone number can stall it for six weeks.
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Who Actually Delivers Your China Post Package? How to Find the Last-Mile Carrier
China Post flies your package to the border. Someone else brings it to your door. Here is who that is in your country, and how to find the local tracking number that actually updates.