At China Post Tracker, accessible at https://www.chinaposttracker.com, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we may collect when you visit our website, use our package tracking tools, submit a tracking number, leave a comment, or contact us. It also explains how we use cookies, how third-party services may process information, and what choices may be available to you.
1. Information We Collect
We may collect the following types of information when you use our website.
Tracking Information
When you enter a tracking number, we may process that number to retrieve shipment updates from available tracking services. A tracking number may contain information associated with a shipment, so please only submit tracking numbers you are authorized to use.
Information You Provide
If you submit feedback, leave a comment, or contact us, we may collect the information you provide, such as your name, email address, tracking number, and message content.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, referring page, pages visited, and visit time. This information may be used for security, troubleshooting, analytics, and website improvement.
2. How We Use Your Information
We may use collected information to:
- Provide package tracking and display shipment updates.
- Investigate tracking errors and respond to user feedback.
- Reply to questions and support requests.
- Maintain website security and prevent abuse.
- Understand website usage and improve performance.
- Operate, evaluate, and improve our services.
- Display and measure advertisements, where applicable.
- Comply with applicable legal obligations.
We do not use information submitted through our website for purposes unrelated to our services unless permitted by law or otherwise explained to you.
3. Cookies and Similar Technologies
Our website and its service providers may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, and display advertisements.
Cookies may be used to:
- Remember user preferences and website settings.
- Support essential website functions.
- Understand how visitors interact with our website.
- Deliver, personalize, and measure advertisements where applicable.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Where required by law, we will request consent before using cookies or similar technologies that require consent.
4. Google AdSense and Third-Party Advertising
Our website may use Google AdSense or other third-party advertising services to display advertisements.
Third-party advertising providers may use cookies, device identifiers, or similar technologies to collect information about visits to this and other websites. This information may be used to provide advertisements, limit repeated ads, measure advertising performance, and personalize advertising where permitted.
Google’s use of advertising cookies and related information is subject to its own policies and applicable user choices.
You can learn more about how Google uses information and manage available advertising settings here:
- Google Privacy Policy: https://policies.google.com/privacy
- Google Advertising Technology: https://policies.google.com/technologies/ads
If required by applicable law, we will provide appropriate consent options for advertising and related technologies.
5. Analytics and Performance Measurement
We may use analytics or performance measurement tools to understand website traffic, identify technical issues, and improve the user experience.
These tools may collect information such as pages viewed, time spent on the website, browser information, and general usage patterns. If third-party analytics services are used, their processing of information is subject to their respective privacy policies.
6. Tracking Services and Third-Party Providers
To provide shipment information, our website may rely on third-party tracking services, postal information sources, or related service providers.
When a tracking number is submitted, it may be transmitted to a relevant third-party service to retrieve tracking results. Those providers may process the tracking number and related technical information according to their own practices and policies.
We do not control the privacy practices or data retention policies of independent third-party services. Users should review the relevant provider’s privacy policy when necessary.
7. Embedded Content from Other Websites
Our website may occasionally include embedded content or links to external websites. Embedded content may behave as though you have visited the external website directly.
Those websites may collect information, use cookies, or track your interaction with their content. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies.
8. Who We Share Your Information With
We do not sell your personal information.
We may share information in the following circumstances:
- Service Providers: With providers that help operate our website, deliver tracking results, provide analytics, or display advertisements.
- Security and Legal Compliance: When reasonably necessary to prevent abuse, protect our rights, or comply with applicable laws and lawful requests.
- Business Operations: If our website or its operations are transferred as part of a business transaction, information may be handled as permitted by law.
Information shared with service providers is limited to what is reasonably necessary for the relevant purpose, where practicable.
9. How Long We Retain Your Information
We retain information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet operational needs, resolve disputes, maintain security, or comply with legal obligations.
For example, feedback and contact messages may be retained for as long as necessary to respond to requests and maintain relevant records. Technical logs may be retained for a limited period for security and troubleshooting.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, or loss.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction or deletion of certain information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a relevant data protection authority.
To submit a privacy request, please contact us through our website’s Contact Us page. We may need to verify your request before responding.
12. Additional Information for California Residents
If you are a California resident, applicable privacy laws may provide additional rights regarding personal information, including rights to request access to, correction of, or deletion of certain information.
We do not sell personal information for money. However, certain advertising technologies may be treated as a “sale” or “sharing” of personal information under applicable California law. Where required, we will provide the relevant disclosures and mechanisms to exercise applicable rights.
13. European Economic Area, United Kingdom, and Switzerland
If you visit our website from the European Economic Area, the United Kingdom, or Switzerland, applicable data protection laws may provide additional rights regarding your personal information.
Where required, we will seek consent before using non-essential cookies or processing information for personalized advertising. You may withdraw or change your consent through available consent settings.
14. Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13. We do not knowingly collect such information. If you believe a child has provided personal information through our website, please contact us so we can review the matter and take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Updates will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us page on our website.